Pros and Cons of VoIP for Business

Pros and Cons of VoIP for Businesses

In business, communication is absolutely vital. There must be clear channels for both internal and external communication in order for you to be able to interact with clients, service providers, team members, and vendors.

Voice Over Internet Protocol, or VoIP, is a popular choice that provides a cost effective, reliable communication solution. However, not all businesses are familiar with this technology and may opt to pass on it without having the crucial information necessary to make an educated decision.

When weighing the pros and cons of VoIP for your business, here’s what you need to know.

Advantages of VoIP for Business

VoIP offers several advantages that make it a superior choice over traditional phone systems. The most often cited (and popular) advantage is price. Businesses that use VoIP report up to 90% savings on international calls and 40% on local call bills. They also enjoy increased accessibility with the ability to place calls from anywhere that they have a good data connection.

Another advantage is portability. The virtual number assigned to a VoIP account allows the user to take it wherever they go, even if the business address changes. The number always remains the same. The VoIP system also grows with the business, making it very scalable. This makes it easy to prepare for demand spikes or expansion to new locations. There are a number of very attractive features that benefits both large and small teams, so it is easily adaptable with a ton of great features available no matter the size of your business.

VoIP users also report a much better quality of calls with clearer voice quality, fewer dropped calls, and no lag or latency issues. As long as you have an internet connection that is stable and fast, your call quality will be excellent. There is better call security as well.

Disadvantages of VoIP for Business

Every system has some disadvantages. You can’t escape it. But you do have to decide if they are dealbreakers. There are three common downsides that many users experience with VoIP. The system requires a fast, reliable internet connection,

There can be some jitter and latency issues that impact the quality of the call. This can be due to problems with your internet connection, your cables, or a problem with your router. High speed internet can usually fix the problem as can upgrading to ethernet cables.

The third issue that may be problematic is the inability for emergency call location tracking. This is the payoff for VoIP’s accessibility and portability. While that makes it very easy to use wherever you are, it also makes it difficult for a third party to identify exactly where a call originates. The calls carry no cell tower information or GPS data because they originate from an IP address.

Phone Store Depot offers a wide range of VoIP and corporate communication solutions.

We can help you choose the right solutions for your needs and budget, and we’ll provide all the support you need to get the most out of your investment.

Contact us today to learn more or to get a free quote for your business.

Phone Store Depot is an Allworx Authorized Dealer

When you are looking for business phone system solutions, look no further than the Phone Store Depot. Call today to talk to one of our knowledgeable, friendly representatives to learn more about VoIP and how it can help your business grow and thrive.